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Privacy Policy

Privacy Policy
Effective Date: 8/1/25
Last Updated: 8/1/25

At Pelino’s Artisan Soap and Sundries, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.pelinossoaps.com and purchase our products.

  1. Information We Collect

We collect the following types of information:

  1. Personal Information:
    When you make a purchase or sign up for our newsletter, we may collect your:
  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party payment processors)
  1. Non-Personal Information:
    We may collect data about your device and usage of our site, such as:
  • Browser type and version
  • IP address
  • Pages visited and time spent on our website
  • Cookies and tracking technologies (see Section 5)
  1. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send order confirmations and updates
  • Respond to customer service requests
  • Improve our website and user experience
  • Send promotional emails (if you opt-in)

We do not sell or rent your personal information to third parties.

  1. Sharing Your Information

We may share your information with:

  • Payment processors (e.g., Stripe, PayPal) for secure transactions
  • Shipping providers (e.g., USPS, UPS) to deliver your orders
  • Email service providers (e.g., Mailchimp, Klaviyo) if you subscribe to our newsletter
  • Legal authorities when required by law or to protect our rights

All third-party partners are required to keep your data secure and use it only for the intended purpose.

  1. Data Security

We take reasonable measures to protect your personal information, including SSL encryption and secure payment gateways. However, no method of transmission over the internet is 100% secure.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Understand site usage
  • Improve our marketing

You can control cookies through your browser settings.

  1. Your Rights

Depending on your location, you may have rights to:

  • Access or update your personal information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us at pelinosass@gmail.com

  1. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

  1. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Pelino’s Artisan Soap and Sundries
Email: pelinosass@gmail.com
Mailing Address: 1306 N. Madison St., Rome, NY  13440